Information We Collect

Information You Provide Directly

When you interact with Sevn, including creating an account, placing an order, or contacting customer support, we may collect:

• Full name
• Email address
• Telephone number
• Postal or shipping address
• Payment method details
• Delivery instructions and preferences
• Any additional information you choose to provide

Information Collected Automatically

Device Information

• Hardware model and operating system
• Unique device identifiers
• Browser type and version
• Language and network information

Usage Information

• Pages visited and features accessed
• Browsing patterns and preferences
• Date, time, and duration of visits
• Referring websites or sources

Transaction Information

• Order history and product details
• Transaction dates and amounts
• Promotional codes used

Log Information

• IP address
• Access timestamps
• System activity and error logs

Cookies and Similar Technologies

We use cookies and similar technologies to improve functionality, analyse usage, and personalise content. You may disable cookies via your browser settings, but doing so may limit certain features.

How We Use Your Information

• Process orders, payments, and deliveries
• Improve website performance and user experience
• Communicate order updates and customer support responses
• Personalise content and product recommendations
• Send marketing communications with your consent
• Prevent fraud and ensure platform security
• Comply with legal and regulatory obligations

Sharing of Information

We do not sell your personal information. We may share it under the following circumstances:

• Service Providers: Payment processors, logistics partners, analytics and marketing vendors
• Legal Requirements: When required by law or legal process
• Business Transfers: Mergers, acquisitions, or asset sales
• With Your Consent: For explicitly approved purposes
• Aggregated Data: Non-identifiable analytical data

Data Security

We employ industry-standard safeguards to protect your data. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Account Access: You may review or update your account information at any time.

Marketing Preferences: You may unsubscribe from promotional communications at any time.

Data Deletion: You may request deletion of your personal data by contacting care@sevnfoods.com

Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. If you believe a minor’s data has been collected, contact us at care@sevnfoods.com